BidAllegheny Frequently Asked Questions
1.Who determines whether bidders are eligible to bid in BidAllegheny
auctions? Allegheny County approves all BidAllegheny bidders.
2.Do bidders need special software or equipment to use BidAllegheny?
No. The BidAllegheny website can be accessed using any competent
Internet service provider and any popular browser. Faster response is achieved with faster modems and faster Internet connections (e.g., ISDN lines, T-1's, T-3's, etc.).
3.Who can observe auctions while in progress?
BidAllegheny will permit anyone with the County's specific consent to
watch BidAllegheny auctions in progress. An administrator observes
auctions in progress for "trouble shooting" purposes. No one may observe
an auction without the consent of Allegheny County and special access
privileges granted by the auction administrator.
4.Who can view auction results once an auction is over?
The BidAllegheny Results Page showing auction results is accessible to any
BidAllegheny Registrant after an auction is over.
5.What are BidAllegheny's security features?
No one can enter an auction without using their password and ID number.
BidAllegheny maintains a continuous and permanent record showing the time,
identity and activity of everyone who "hits" the website. There is a
back-up server available at all times which hosts a duplicate copy of the
BidAllegheny "code" and is capable of running all BidAllegheny
applications with relatively little set-up time.
6.What if a bidder has a computer or Internet problem during an auction?
Most technical problems are discovered when bidders practice in the trial
auction (prior to the real auction), and are rectified shortly thereafter,
usually with the assistance of Grant Street Group staff. Grant Street Group staff is
available before, during and after the auction to answer technical
questions. Usually we are able to help bidders solve their problems
immediately.
7.How does BidAllegheny communicate last minute changes in the Guidelines
to users of the BidAllegheny website?
BidAllegheny will display the changes on the "Amendments Page" for the
related auction. Whenever amendments are added, the date and time of the
most recent change is prominently displayed on the website.
8.What is the purpose of the trial auction?
It is a bidding site identical to the real auction where prospective
bidders can practice bidding and the County can check that all bidding
parameters are properly set.
9.What steps must bidders take to participate in BidAllegheny auctions?
In order to participate in BidAllegheny auctions, bidders must:
- Complete registration form accessible from the "Home Page",
- Request admission to bid in specific BidAllegheny auctions by clicking
the "Request Admission" button on the "Selections Page",
- Answer all questions on "Acknowledgement Page" affirmatively.
10.Where can I find information about BidAllegheny auctions completed to date?
You can see a list of BidAllegheny auctions completed to date by clicking
the "Results" button at the bottom of the BidAllegheny "Home Page".
Go to: BidAllegheny Home Page
Please direct questions and comments to Auction Administrator
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